All posts by Bob Dumouchel

IT Manager –

We’re looking for a qualified individual to manage our 3 person in-house IT Department. In this position, you will collaborate with owners, clients, and partner companies to provide solutions to challenges in a rapidly evolving environment. You will implement new solutions that emphasize client interaction and user experience. The core focus will be leading the IT team in developing creative solutions while eliminating avoidable technical problems. You will implement technologies to solve common problems, including development of IT workflow systems. You will also consolidate the systems side through proper systems planning and organization. You will engage IT with employees in order to bring agile solutions for practical daily needs.

Essential Responsibilities:
– Perform systems administration, including resource planning, scripting, diagnostics, and monitoring to ensure the systems are performing beautifully.
– Responsible for the development, implementation, maintenance, and monitoring of IT Infrastructure, Application Service Level Agreements and Service Providers.
– Specs, improve and create systems architecture which use best practices and clear system design.
– Develops information security requirements in context of business needs, which includes working with internal customers from the business and development sides to implement access controls, data integrity, confidentiality, and security compliance controls. (GLBA/PCI).
– Implements automation whenever possible through industry standard channels.
– Analyze and troubleshoot service platforms, LAN/WAN and provider connections using a variety of monitoring tools.
– Build out vision for information technology department education and goals.
– Provide excellent customer service for business partners and employees.
– Be the endpoint for information technology decisions and processes. Seeking to build out better solutions in key environments.
– Manage and develop IT team
– Review Security Logs, research and resolve concerns and issues.

– Advanced knowledge of Microsoft Server operating systems and their related technologies.
– Advanced knowledge of multi-campus network infrastructure methods and protocols including: VLANs, Link Aggregation, Point-to-Point wireless, and VPNs
– Experience and knowledge of VMware ESXi and systems management tools.
– Advanced knowledge of Active Directory and the host of bounty that it contains (multi-domain environments).
– Advanced troubleshooting skills in diverse environments, spanning to the eighth OSI layer.
– Creative problem solving skills with strong quantitative, analytical and conceptual thinking skills.
– A personal desire to provide exceptional customer service in a rapidly developing environment.
– Must love the CLI over the GUI.

– 5+ years managing MS domain environments.
– 5+ years as a systems administrator with a proven track record of responsibility handling.
– 3-5+ years working with Cisco IOS or related core networking ASICs.
– AA/BS in Computer Science or Information Technology or equivalent work experience.
– MCSA/VCP/CCNP required.
– High school diploma / GED required.

Key Technologies: VMWare ESXi, Cisco IOS, Powershell, Windows Server 2012 R2 (Domains, Trusts, DHCP, DNS, DFS), iSCSI, Exchange 2010, Sharepoint 2013/2010, FreeNAS, QNap, IPSEC/GRE VPN, IPS, VPD HP Proliant Servers, GLBA/PCI compliance.

Send Resume to:

Jessica Ruffoni
Executive Assistant
Toyota of Santa Maria
Honda of Santa Maria
Toyota of Lompoc
PO Box 5759, Santa Maria, California 93456
805-478-1447 Fax: (805) 928-4631

Jessica Ruffoni

Startup Weekend 2017

Thank You to CPE for

Running a GREAT Event!!

This was my 7th Startup Weekend and since I have written about the entire process in prior years, this year I want to focus on how the event is evolving over time. Internationally 12% of the teams at a Startup Weekend will go on beyond the event in the business formation process. I can tell you without question that the Cal Poly event run by the Cal Poly Entrepreneur Club is way past that average. Our community has an advantage of a ecosystem that helps the ideas move through to the business community.  The services from Judy Mahan’s organizations, at the SLO Hot House (business incubator), are perfect for helping Startup Weekend Groups launch their business.

Great Progress

One thing that is really encouraging is the evolution of the gender mix. The percentage of women giving pitches and participating in teams have grown noticeably over the years. It was cool to look at the line of people waiting to pitch and seeing an equal split between men and women. The technology industry needs a smart, motivated, and diverse labor pool.  Based on this event we are moving in the right direction.

The concepts have gotten much better over the years. The winners of this year’s competition were all serious ideas that hold the potential to be startups in our community. In the earliest events there were some concepts that were fun for the weekend but not really serious. There were still a few that will never see the light of day but like any creative process you must allow for this type of fall out. We will not know for a few months how many go forward but I would wager that it will be way more than 12%!

The Business Community Should be MORE Engaged

People ask me why I participate in these events and its because it creates competitive advantage for me. For $65 I get to talk with smart people for 54 hours as we explore business topics of interest to me. I get to hear smart ideas from brilliant minds and meet people that are self-motivated to solve those challenges. I get outside, independent, creative ideas and they feed me! It does take time but as I told my wife I have to be somewhere, and this is more fun than most of the alternatives.  I am shocked that business participation is so low. Out of the 100+ involved in the event I was one of three that were over 30. Since the average age of a successful entrepreneur that launches a high growth business is 39 you have to wonder why this event was not full of experienced business people. All this happens for $1.20 an hour – WHAT A DEAL!!! Here is what Time Magazine says about this:

Start-ups in some industries, such as biotech and business software, gain an edge from the experience that comes with a founder’s age. According to research by Vivek Wadhwa, an academic and tech entrepreneur, and the Kauffman Foundation, the average age of successful start-up founders in these and other high-growth industries was 40. And high-growth start-ups are almost twice as likely to be launched by people over 55 as by people 20 to 34.


CPE Organizers Help Startups

Stepping On Out!!

A Word about Cal Poly

I am a big fan of the CPE and CIE at Cal Poly. Their support hosting this event is a huge contribution to the local business community. What our business community must realize is that this is not just for University students. Startup Weekend is open to anyone in the community that has the entrepreneurial spirit, an idea to change the world, and the drive to make it happen.  Learn more about the great people in CPE Leadership

See You Next Year!

About the Author:

Bob Dumouchel | Senior Data Scientist

  Systems & Marketing Solutions Inc.

Digital Sales Agency

Softec Past President – Board Member for over 20 years

Software Developer

Our Company
There are countless software companies on the West Coast, but Comevo – based in San Luis Obispo – is one of a kind. Agile, innovative and responsive to our clients’ changing needs, our approach is simple. We collaborate. We communicate. And we create software – online orientation software for higher education institutions throughout North America – that is elegant, engaging and effective.

Our People
What makes us truly special? It is the character of each person – the individual skills, talents and personalities – that constitutes the essence of our company.

To continue providing our clients with software and service that are absolutely first class, we keep a constant lookout for innovative, industrious individuals who want to be part of strong, diverse, productive team.

Our Promise
There are no benchwarmers at Comevo: everyone gets to play in every game. Our size – and our positive, professional and rewarding corporate culture – affords each employee the opportunity to make a significant impact on the company’s success. Your voice will be heard. Your contributions will count. And your efforts will be rewarded.

Position Description
You get to create. You get to have fun. You get to earn money. Ultimately, you get to put your development skills to work in a variety of applications and services.

We’re a software company, so naturally our software developers play a vital role in our organization. Your experience, work ethic and ability to work both independently and within a team will ensure your success, and will contribute significantly to the continued growth of our business.

Primary Responsibilities
* Maintain – Core web application
* Create – Architecture and implementation of new services
* Develop – Front-end web development
* Implement – Internal support applications
* Support – Facilitate client set-ups
* Service – Address client issues as they arise

Qualifications & Skills
* Education – Bachelor of Science degree in a software related study.
* General – At least 3-5 years of industry experience in a software related field.
* Hands-On Experience – C#, ASP.NET, MS SQL Server, CSS, HTML and AWS a plus.
* Problem Solver – Ability to think strategically and develop creative solutions to challenges.
* Communicator – Excellent written and verbal communication skills.
* Professional – Team player with strong work ethic and outstanding organizational skills.

Salary: $90,000 – $120,000 DOE
Hours: Fulltime

Contact Comevo,, (800) 748-0975

Comevo, Inc. is an equal opportunity employer.

IT Applications Support

IT Applications Support

We are a local food manufacturer with a long history of providing great products and being a top place to work in SLO county! We expect professionalism, experience, a positive attitude, a strong work ethic and the ability to work independently and/or within a team to provide top notch support and service to our staff. This position provides support to the administrative offices, as well as to plant personnel regarding how to use ERP software applications to ship orders, enter production, create PO’s, receive in product, supply chain planning, and general use of ERP system and other applications.

~Act as the primary resource in the plant to assist users with the use of the ERP system. Learn the details of how the system works and is the on-site “expert” to assist users in all areas of the plant (manufacturing, planning, purchasing, A/P, A/R, Customer Service, Inventory, Shipping, Receiving, RF, etc.).
~Responsible for documenting procedures and proper use of the ERP system in all areas.
~Responsible for trouble-shooting ERP system issues and solving data/user-related problems.
~Responsible for testing ERP system updates and modifications as needed.
~Responsible for training new users on the use of the ERP system.
~Responsible for training users, documentation, and trouble-shooting other application software issues.
~Act as main point of contact between local Plant and IT Department at corporate headquarters.
~Coordinate with corporate headquarters on any system issues or functional needs.
~Review IT support requests and determine if they can be fulfilled locally or need to be escalated to corporate headquarters.
~Assist users with functions of all corporate software – answers questions, explains functionality, requests changes when needed.
~Remains abreast of changes in system software and hardware requirements.
~Enter commands and observe system functions to verify correct system operation. Instruct user in use of equipment, software, and manuals.
~Answer user’s inquiries in person and via telephone concerning systems operation. Diagnose system and operator problems. Recommends or performs minor remedial actions to correct problems based on knowledge of system operation.
~Attend technical conferences and seminars to keep abreast of new software and hardware product developments.
~Write documentation to instruct users in use of software and equipment.
~Train users to use various programs and provides technical assistance.
~Other duties may be assigned as needed.

~PeopleSoft ERP system
~Microsoft Office suite (various versions)
~Adobe Acrobat
~Nortel multi-line phone system
~Oracle database

•Education – Minimum 2 years college education in IT or related field, and/or 2-3 years experience in a similar position.
•Must be a proven problem solver, with the ability to think strategically and quickly develop creative solutions to challenges.
•Must have excellent written and verbal communication skills, able to clearly and routinely communicate with a variety of staff levels.
•Must be a professional, team player with strong work ethic and outstanding organizational skills.
•Experience in or ability to learn quickly desired on the technologies listed above is a BIG PLUS, especially with ERP systems!

This is a non-exempt, hourly full-time position. This position has no supervisory responsibilities. Pay is competitive, depending on experience, plus we have a very generous benefits package.

To apply send your resume to

SMV Tech Brew – April 2017

Last night the SMV Tech Brew at the Moxie Cafe was a standing room only event with every chair filled. The crowd came together to hear Brian Beaton PhD, and Bruce Burton from Cal Poly’s California Cyber Training Complex talk about the upcoming California Cyber Innovation Challenge in June. Included in the audiences were students from Orcutt Academy that are considering building a team for the competition.  With over 40 people in the audience we were at capacity.

SMV Tech Brew – Jeff Barnes

Last night about 25 people came together for a presentation from Jeff Barnes. The presentation started with a trip down memory lane talking about the evolution of CafeFX in Santa Maria. This was capped off with the demo roll that included many of the feature films that CafeFX during its 18 years in Santa Maria.

As always Jeff was a good storyteller and he made the presentation fun to listen to. The second half of the presentation was on Lytro camera technology and it is a real game changer. The data depth was amazing and the file sizes involved are just crazy but so are the abilities to edit after shooting. While Jeff went well over my head several times the parts I understood were amazing and the others probably was too. Jeff intended to get to the application for VR for this technology but we ran out of time. We are currently discussing with Jeff a possible second Tech Brew so we can finish our look at this subject.

On a personal note my son Ryan attended with his son Zeplen so here is a picture of three generations at a Softec meeting. For those that have been with Softec for a long time you might remember that my mother used to do guest check-in during the late 90’s so this makes it 4 generations of Softec in our family.

Call for Speakers 

Softec would like to hear from businesses or individuals that would be interested in speaking at Softec Events. Please reply to this email and include complete contact information, speaker bio, and topic description. Send this to
  • Softec holds Tech Brews in San Luis and Santa Maria each month and the presentation are approximately 20 minutes in length.
  • Softec holds Dinners that draw large crowds. Common format is a panel of experts talking on hot topics in tech.
  • Softec Open Houses are held in partnership with local businesses that are willing to give Softec an inside peek at cool tech things.
The first evaluation in giving someone a speaking slot is the WOW factor of the topic and speaker. Our mission in the community is to connect people, resources, and ideas to create a vibrant tech industry here on the central coast. We do this by creating fun events that attract smart people so they can meet other smart people. Over the last twenty plus years we have found that smart people talking about cool tech ideas create Softec moments.
Softec Moments are when people, ideas, and resources come together to create business formation or growth opportunities in our community. Many of the leading tech businesses in the region have one or more Softec moments in their history.

VR Demo @ Santa Maria Tech Brew

Well after a few problems with scheduling caused by storm related power outages we got our sneak peek at an innovation in VR being developed by Trevor Orrick. This was the first time the device has been seen outside of the development team so it really was an exclusive sneak peak and the tech is very cool.

Their innovation is the control mat that you stand on to control the action within the VR environment. 

During the demo the group could see on the monitor what the person wearing the headset was seeing and the quality of the images was remarkable. The headset was another company’s product supplemented by the mat control developed by Trevor’s team.

After a short talk the group got to try the device and here is Tim Williams CEO from Digital West giving it a try.  I tried this for the first time and it was disorientating but I am sure with some time that I would get better.

It was a great event with about 20 people attending.


Software Developer, LAMP/Laravel

BizWatt LLC in San Luis Obispo is looking for experienced PhP (will train if you know ‘C’ and Java), MySQL, HTML, Javascript, developers utilizing Laravel framework and Bootstrap. Atlassian products JIRA and BitBucket for development tracking. Experience with commercial web application release and support is desired.

This is part-time, contract work with a minimum commitment of 15-hours per week. Once we get in a groove there is plenty of work to be done. Office is in SLO. Work can be done remotely but there needs to be face-to-face sessions to get started and ramp up on dev tools and processes. Applicant must reside in San Luis Obispo or Santa Barbara Counties.

BizWatt is developing a suite of financial technology applications building off of General Ledger applications (QuickBooks, Xero, Sage) that provide business process and data management tools for business owners and employees. The first product is Qfactor. . ..

We are looking for fast starters, quick study’s, innovators, and outgoing personalities. Healthy, positive lifestyle, outlook – living the SLO life. Please respond with your LinkedIn profile and one reference.

Compensation: $25-$45 per hour depending on experience and production…..again, remote work but need to be local for face-to-face meetings……

Reply to

Technical Account Manager –Job opening – San Luis Obispo 6/17

A technical account manager at StreamGuys is responsible for managing all the technical aspects of a company’s relationship with specific clients. Whilst providing top-quality technical service, a technical account manager will assist in strengthening customer relationships and ensuring customer satisfaction.

A technical account manager will work closely with the business and sales account management team to win new business and increase sales. They analyze prospects’ technical and business requirements, as well as developing solutions that meet those needs. They may work with the product development teams to customize products for large sales or for individual customers. They might also demonstrate products to customers and explain how such product meets customers’ needs.

Whenever customers agree to purchase a product, the technical account manager would identify and provide the training, support and services such customers will need to make productive and effective use of the products. The account manager would need to monitor the progress of the service provisioning process to ensure that it is successful.

A technical account manager is responsible for managing ongoing support to customers to confirm that the customers continue to make effective use of the company’s products. They will monitor support requests made by customers to identify any recurring issues and recommend changes to products.

Technical account managers hold regular review meetings with customers for discussions on any problems and issues and report to other members of the account team. They will analyze customers’ support needs and identify areas where the company can reduce support costs and offer improved service.

By monitoring associated support needs and product performance, this manager will identify opportunities to modify or upgrade products so that they effectively meet customers’ needs. They report to the development team on product performance and advise customers on upgrades or new products that may be suitable for their business.

Technical Account Manager Job Duties

  • Provide business, technical, and product knowledge in support of post sales activities to ensure customer satisfaction
  • Address product related questions and technical challenges
  • Educate clients on how existing and new product features and functionality work, and how it can contribute to their business growth
  • Frequently conduct and coordinate tactical operations reviews with client teams
  • Act as the middle-man to support organization to ensure client escalations are resolved in due time
  • Accurately replicate, identify, and document software defects with appropriate tracking system
  • Perform quarterly Business reviews and assist in product trainings needed

Knowledge, Skills, and Requirements for the Technical Account Manager Position

Below is a list of knowledge, skills, and requirements, which technical account managers should possess to excel on the job.

  • BS or MS in Computer Science, or any quantitative and analytical discipline
  • More than two years’ experience in customer service
  • Ability to match client’s business requirements with product capabilities
  • Ability to make right decisions based on strong analytical reasoning skills
  • Excellent interpersonal skills that build positive relationships with other team members
  • Strong ability to organize work schedule and time to ensure deadlines are always met

The ability to be trained remotely, and willingness to travel to company main Headquarters in Northern California a plus. This job is open, branch office to open in SLO by June, 2017.

Visit for more information, please submit resume to